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  • Adil Malia

Effective teams are built on edifice of crucial conversations


Conversations that are critical which if avoided have the ability to breakdown the very existence of the team.

Whenever you see a breakdown in relationships of a group which leads either to violent eruptions or uneasy stonewalling and graveyard silence in the group tranactions and relationships, the Rip van Winkle leader needs to awaken & realise that it is time to build an environment of trust & safety in which the team has serious conversations around sensitive themes & uncomfortable topics.

Block out masking behaviours. Discourage avoidance of conflicting discussions . No masking or faking..controlling outcomes without engaging all..no ganging up..no negative labelling of behaviours. When such behaviours are not stamped out, they create blocks which stop creation of a pool of common stories from which the group members derive their meaning.

Crucial Dialogues & fierce conversations are critical. You can foster a false sense of pleasantary by blocking conversations or make winners by creating a safe environment in which teams indulge in fierce and crucial conversations.

Indeed teams are made effective one crucial conversation at a time. I suggest that you opt for the later.


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