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'Extra Mile' Motivation

Success is a direct outcome of the discretionary efforts that the performer invests in his performancei to deliver high quality results.

What motivates a performer to invest discretionary energy to go that ​'extra mile.' ? The top three responses to a quick survey reflected :

1. Camaraderie and peer motivation

2. Intrinsic desire to do a good job

3. Feeling encouraged and recognized

by public rewards

Organization culture therefore needs to find artifacts and programs to support inclusion of such Engagement practices for Excellent results

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