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  • Adil Malia

Excellence has to be sustained


Give your customer an exhilarating experience once & he will be your loyalist for a month..Give him a bad experience once & he will never be back again.

Excellence has to be sustained...you cannot give it up after a while. But the downward spiral slides down. Once is enough...you dont need to try hard !!!

#Leadership #Organisationalskills

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